WEMSA Cloud Instructions

Follow these steps to begin using WEMSA Cloud.

1. Review the WEMSA Cloud introduction materials, if provided by your organization.
2. Complete the Data Storage Center New Account Setup Form.
3. After your submission is approved, you will receive an email with your login credentials.

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Use the web portal to access your WEMSA Cloud account.

1. Go to cloud.wisconsinems.com.
2. Enter your credentials. If this is your first time logging in, use the credentials from your approval email.
3. Click Log in.
4. To improve visibility, click your profile icon in the top-right corner and select Appearance and accessibility to choose a theme.

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After your Account Administrator has logged in for the first time, WEMSA will assist with securing the account using multi-factor authentication (MFA).

1. Log in to WEMSA Cloud.
2. Click your Profile in the top-right corner and choose Settings.
   
3. Click Security.
   
4. Check the box to Enable TOTP.
   
5. A QR code will appear on the screen.
   
6. Open your authenticator app on your phone.
7. Select the option to Add Authentication or Scan a QR Code.
8. Scan the QR code displayed in WEMSA Cloud. After scanning, it should add WEMSA Cloud to your list of authentication codes. 
9. Enter the 6 digit code that displays on your phone for the authentication you just added and click Verify.
10. Next time you log into your account with your Username and Password, you will be see a TOTP (Authenticator app) code to login.
    

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Accessing and Managing Files

In WEMSA Cloud (Nextcloud), there are two main ways to view your files:

• Personal Files
  Files you have created or uploaded. These count toward your storage quota.
• All Files
  Includes your personal files plus any files or folders that have been shared with you.

Create a New Folder

1. Click the + New button.
2. Select New folder.
3. Enter a name for the folder and click Create.

View Folder Access

1. Click the share icon (👤+) next to the folder.
2. A side panel will open showing all users who have access.

From this panel, you can review and manage sharing permissions as needed.

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These steps are for administrators creating a new user account in WEMSA Cloud.

1. Click the profile icon in the top-right corner and select Accounts (direct link).

2. Click + New account in the top-left corner.

3. Enter the new Account name.

4. Enter the Display name.

5. Enter a secure password and the user’s email address.

6. Under Member of the following groups, choose your service department’s name from the dropdown.

7. Click Add new account.

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Administrators can edit, disable, delete, or disconnect existing users.

Edit a User

1. Click the profile icon in the top-right corner and select Accounts (direct link).
   
2. Admin-Only Feature

   The Accounts option is only visible to users with Group Admin permissions.

3. Find the user in the Accounts list.
   
4. Click the pencil/edit icon to update the user’s display name, password, email, groups, or Group Admin status.
5. Make your changes.
6. Click the checkmark icon on the far right to apply the changes.

Disable, Delete, or Disconnect a User

1. Find the user in the Accounts list.
2. Click the three-dot menu.
3. Select the action you want: Disable, Delete, or Disconnect.

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Use these steps if you know your current password and want to update it.

1. Click the profile icon in the top-right corner and select Personal settings.
   
2. On the left-hand side, under the Personal category, click Security.
   
3. Under Password, enter your current password and your new password, then click Change password.
   

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Use these steps if you cannot log in and need a password reset email.

1. On the WEMSA Cloud login page, click Forgot password? at the bottom of the login box.
   
2. Enter either your email address or your username.
3. Click Reset password button.
   
4. If you do not receive the reset email in your inbox or spam folder, contact helpdesk@wisconsinems.com.

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